Mystery Shopping in Asia
Mystery shopping opportunities exist in Asia for people interested in doing this kind of work, but this is not the only type of work that is available. Mystery shopping companies also hire interviewers, reviewers, editors and translators.
AQ Services International has a number of office in the Asian Pacific region and serves clients worldwide through its network of partners in the International Mystery Shopping Alliance. Opportunities exist for people who are interested in on-site mystery shopping as well as making mystery phone calls to evaluate customer service practices.
Each mystery shopper is given specific instructions before they conduct their assignment (In some situations, they are given personalized training.) Specific instructions, a list of questions, and a scenario for the visit or phone call are always provided. After the shop or phone call has been conducted, the mystery shopper fills out an online questionnaire.
AQ Services International also hires people to work as reviewers. Some of the company’s clients are interested in having someone conduct interviews with customers, customers, or visitors at their place of business. A person who is well-groomed and enjoys dealing with people might be interested in these kinds of opportunities.
Reviewers and editors are also recruited by this company to check and process the questionnaires the mystery shoppers submit after they have finished an assignment. Reviewer positions are off site and you can do this kind of work from anywhere you have an Internet connection.
The company needs qualified translators in addition to the other positions they are recruiting for. Once the questionnaires have been completed by the mystery shoppers, they need to be translated from English into one of the following languages:
- Cantonese
- Korean
- Japanese
- Mandarin
- Malay
- Thai
Anyone who signs up for one of these opportunities is not hired as an employee of the mystery shopping company. Instead, they are independent contractors who get paid for each assignment they complete. The rate of pay varies depending on the length of time it will take to complete the assignment and mystery shoppers can make between $15 for a short assignment and $400 for an assignment that is scheduled for a whole day. The company does not guarantee a certain amount of assignments per week or per month, since each client has specific needs they need to address and may require a mystery shopper who fits a certain profile.